Over the last 20 years we are developing custom telephony solutions, for special needs or extreme requests. Functionality that is hard to find in traditional PBX's and unique integrated solutions that brings back to life your service or even your project

Via our white-labeling system we managed to deliver complex functionality to working projects.Take a small glance in some of our deliverables, and don't hesitate to contact us for details of deep information. (the logos are blurred for obvious reasons )

Abandoned Call Monitor

major CAR dealer in Athens Greece,wanted to know and handle the abandoned calls from their cloud alcatel-PBX call center. 120 agent seats and monitored devices are participating to the project that gives full and detailed information of the abandoned calls , geographical information via their internal CRM platform, event a click2call capability. Everything is on the WEB via a friendly usage interface

Real Time CallCenter Monitor

A real-time moniotring callflow in a the largest Telemarketing CallCenter in Athens, Greece. Historical and intime reports for a double team callcenter handling inbound calls from TV advertisment. The complete solution is hosted on international clustering cloud system providing uptime 99,9% SLA